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PRIVACY POLICY

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Rock Mortgages is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information provided through our lead generation form on our website. By submitting your information, you agree to the terms outlined in this policy.

1. Information We Collect

When you fill out our lead generation form, we may collect the following information:

  • Personal Information: This includes your name, email address, phone number, and any other details you choose to share with us.

  • Property Details: Basic information about the property you are interested in purchasing, refinancing, or other related details you may provide.

  • Financial Information: If applicable, basic information regarding your financial background, which helps us provide the best mortgage guidance.

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries about mortgage services, refinancing options, and general mortgage-related questions.

  • Provide personalized assistance based on your unique financial and property needs.

  • Improve our services and deliver a better user experience.

We may also send you relevant updates, offers, and insights related to our mortgage services, but you have the option to opt out of these communications at any time.

3. How We Protect Your Information

The security of your personal information is a priority for us. Rock Mortgages uses several layers of security protocols to ensure your data remains confidential and protected. This includes:

  • Secure Encryption: All personal information entered on our lead generation form is encrypted using SSL (Secure Socket Layer) technology to prevent unauthorized access during transmission.

  • Restricted Access: Only authorized Rock Mortgages personnel have access to your personal information, and they are trained in data privacy best practices.

  • Regular Monitoring: Our systems are regularly monitored and updated to protect against data breaches and unauthorized access.

  • Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. When it is no longer needed, we securely delete or anonymize your information.

4. Sharing Your Information

Rock Mortgages does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to fulfill our obligations to you. However, we may share limited information with trusted third-party service providers who assist us in managing our website, providing services, or maintaining communications on our behalf. All third-party providers adhere to strict confidentiality agreements.

5. Your Rights and Choices

You have the right to:

  • Access and review the personal information you’ve shared with us.

  • Request correction or deletion of your personal information, subject to legal and regulatory obligations.

  • Opt-out of future communications or marketing emails by following the unsubscribe link in our emails or contacting us directly.

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: CONTACT@ROCKINC.CA

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